Custom cakes and hampers available For corporate/bulk orders, call +91 9911900273 Franchise (FOFO)
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Frequently Asked Questions

Find quick answers to common queries

All Delivery Orders Custom Orders Payment Returns General
How does delivery work? ▾
We deliver across Delhi NCR. Choose your preferred delivery date and time slot at checkout, where delivery charges are calculated based on your location.
What areas do you deliver to? ▾
We deliver across all of Delhi NCR — Delhi, Noida, Gurgaon, Faridabad and Ghaziabad.
What are the delivery charges? ▾
Delivery charge is ₹0 for all orders.
How do I track my order? ▾
Once dispatched you'll receive a tracking link via SMS. You can also track from the My Orders section in your account.
Can I modify my order after placing it? ▾
Modifications are allowed up to 2 hours after placing the order, provided it hasn't been prepared yet.
How do I order a custom cake? ▾
Use our Custom Cake Order form — share your occasion, size, flavour and design. We'll confirm and quote within 2 hours.
How much advance notice do custom cakes need? ▾
Cream cakes: 24 hours. Designer/fondant: 24-48 hrs. Wedding/multi-tier: 3-5 days minimum.
Do you offer eggless cakes? ▾
Yes! All cakes are available eggless. A small premium of ₹50 applies due to specialised ingredients.
What payment methods are accepted? ▾
All major methods via Razorpay — UPI, Credit/Debit Cards, Net Banking and Cash on Delivery.
Is it safe to pay online? ▾
Absolutely. All payments are processed through Razorpay with 256-bit SSL encryption. We never store card details.
Can I cancel my order? ▾
Orders can be cancelled up to 4 hours before scheduled delivery. Custom cakes: only more than 24 hours before delivery.
What if my order arrives damaged? ▾
Take a photo and contact us on WhatsApp immediately. We'll arrange a replacement or full refund within 24 hours.
Do you deliver custom cakes? ▾
Yes, we deliver custom cakes across Delhi NCR. Please allow the advance notice for your cake type, and choose your delivery date and slot at checkout.

Still have questions?

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